Select Applications Skills

• Application architecture
• Application development
• Application management
• Analytics
• Business analysis
• Business intelligence
• Big Data
• Business process improvement
• Cloud computing
• SaaS
• Public, private, hybrid
• Customer relationship management (CRM)
• Data architecture
• Data governance quality
• Data warehousing
• EDI
• Enterprise analytics and reporting
• Enterprise resource planning (ERP)
• SAP, PeopleSoft, Oracle EBS, Siebel, Salesforce.com, workday
• Information architecture
• Information management
• Integration management and middleware development
• IT project management
• Mobility
• QA and software testing
• Security
• System design
• Web/e-commerce

Select Technologies

• IBM API Connect
• PHP
• Business Objects, BOBJ, BODS
• COBOL CICS DB2
• Cloud (AWS, Azure) and Big Data (Pig, Hive, Cassandra, Hadoop)
• Databases (Oracle, MS SQL, Open Source)
• Functional languages (Scala, Clojure)
• Hadoop

Security

• IBM Security Identity & Access Manager
• QRadar
• BigFix

Analytics

• Analytics & Data Management
• Watson Analytics
  • Cognos Analytics
  • SPSS Modelor
  • IBM DB2
• Cloud
  • IBM Blue Mix
  • IBM Datastage
  • IBM Master Data Management

Engineering/Design

• Carrier core network
• Capacity planning
• RF design
• Transport/backhaul
• Digital video
• Outside plant
• Circuit design

Select Technologies

• CDMA/EVDO
• Enterprise solutions
• Fixed/Cable – ADSL, FTTx, HFC
• GSM/UMTS/HSPA
• LTE/WiMax/802.xx
• Security
• Maintenance
• Network monitoring
• Provisioning

Installation

• Cell site / BTS
• Small cell / DAS
• Central office/switch
• CATV head-end
• Drive testing
• RF optimization
• Structure cabling (e.g., technicians, pullers)
• Security/fire systems

Maintenance

• Network monitoring
• Provisioning
• CATV head-end
• Cell site / BTS
• Central office/switch
• Enterprise/voice systems
• Outside plant systems
• Security/fire systems

Select Infrastructure Skills

• Cloud computing
• Data center
• Administration
• Engineering
• Server and storage architecture
• Information security
• Engineering
• Operations
• Security governance
• IT Service Management and ITIL®
• Network infrastructure
• Administration
• Engineering
• LAN/WAN network
• Voice
• Network operations center (NOC)
• Project management
• Business analysts
• Coordinators
• Managers

Select Technologies

• Amazon Web Services
• IBM Softlayer*
• Avaya
• Azure
• Check Point
• Cisco
• Citrix
• Database
• EMC
• Exchange
• Juniper
• Linux
• Microsoft
• NetApp
• Security
• UNIX
• VMware

Business Services Group

• Administrative Support
• Accounting/Bookkeeping
• Clerical/Receptionist
• Corporate Receptionists
• Data Entry Operators
• Executive Support
• Finance
• General Office Clerks
• Human Resources
• Legal Secretaries
• Marketing Representatives
• Project Management
• Sales and Marketing Associates

Customer Contact Group

• Contact Center Representatives
• Contact Center Managers
• Customer Service
• Email Support
• Eligibility Specialists
• Inbound/Outbound Sales
• Held Desk
• Marketing Researchers
• Technical Support
• Voice-Over IP

Logistics Solutions Group

• Data Entry
• Dispatcher
• Inventory Clerk
• Mail Clerk
• Material Handler
• Picker/Packer
• Scheduler
• Shipping/Receiving Clerk
• Stock Clerk
• Tagger
• Verifier